Customer satisfaction is not just our goal,
it's our promise.
Experience personalized service at its finest with me, your dedicated customer service specialist. From answering your questions to resolving your concerns, I am committed to providing exceptional support and ensuring your satisfaction with every interaction. Trust me to be your reliable and friendly point of contact for all your customer service needs.
About Me
Hi, I'm Himanshu!
Hey there! I'm a Customer Service specialist, here to help the customers with any questions or concerns they may have. My goal is to make the customer's experience as smooth and enjoyable as possible.
- My Skills
- As a customer service specialist, I possess excellent communication skills and have a knack for problem-solving. I am experienced in handling customer inquiries, resolving complaints, and providing support. Additionally, I am adept at multitasking and can work efficiently under pressure to ensure customer satisfaction.
- My Strengths
- My strengths include my ability to communicate clearly and effectively, my strong problem-solving skills, and my commitment to providing excellent customer service. I am also highly adaptable and always willing to learn and grow in order to better serve our customers.
- My Experience
- I have experience responding to customer inquiries and resolving complaints through various channels, such as phone and chat, in a timely and professional manner. I am skilled at gathering relevant information, providing appropriate solutions, and following up to ensure customer satisfaction.
- My Achievements
- At Amazon, I consistently achieved a CSAT score of over 90%, while at DoorDash, I consistently ranked among the top 3 employees on the floor for 3 consecutive months. Through my experience, I have developed a strong ability to learn quickly and master various qualities while on the job.
Work Experience
As a customer support specialist, I have learned the importance of communication, active listening, empathy, multitasking, and patience. This experience has equipped me with valuable transferable skills for future roles.
Associate Executive -Recruitment
Mindlance
I gained invaluable recruitment experience as an Executive at Mindlance, where I successfully sourced, screened, and hired top-notch candidates for Citibank's staffing requirements.
Customer Service Representative
TaskUs
As a TaskUs representative, I provided exceptional support for DoorDash, ensuring client satisfaction with timely solutions and achieving top performing ranking for more than 3 months.
Customer Service Representative
Amazon Web Services
I have professional experience as an Amazon representative, providing top-notch customer service. I consistently delivered top-notch customer service resulting in a 90%+ CSAT score.
Customer Service Associate
Teleperformance
My dedication to providing excellent customer service as a Teleperformance Customer Service Associate resulted in positive feedback from many satisfied Flipkart customers.
Say Hello!
let's create something amazing together!
I'm excited to hear from you!